But a customer submits a web form in German - and nobody on your team speaks that language. However, your customer support team is based in the United States. Let’s say you’re a global brand that sells apparel across the globe. When the form is submitted, it automatically creates a case in Salesforce. Translation Studio allows you to translate any standard or custom object in Salesforce into any language within seconds.įor example, you might have a web form customers can complete to request post-sale support. Read on to explore a few examples of what you can translate in Salesforce using Translation Studio Standard and Custom Object Translations Salesforce Now, you’re ready to start translating and delivering great service to your customers - regardless of language. Start Translating Anything in Salesforce with Translation Studio But remember: you can make changes to your settings at any time. Once you’ve chosen all of the settings you want to use, hit save. So they can create rules for this term to improve the accuracy of translations. For example, a skincare company might find that the word “acne” often isn’t accurately translated. In addition, Translation Studio will soon be adding a glossary feature that enables brands to set rules for brand-specific terms. However, Translation Studio customers will soon have the option to customize engine selection based on the language. Today, brands must choose one translation for the entire org. Your 1440 support rep can recommend the translation engine that’ll best fit your needs. With Translation Studio you can choose from:Īt 1440, we’ve found that different translation engines work particularly well for different languages that’s why we offer all four. ![]() The last step is to choose the translation engine. The next step is to choose the target language, the language the description will be translated into.
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